Order & Sizing Help

Get help with your Rune Refinery order, choosing a ring size, or a product question. Include your order number and the email used at checkout for an existing order.

Estimated to ship in 3–5 weeks. Timing varies slightly by design. Delivery time is additional.

Email rune@runerefinery.com, read the sizing guide, or review the return policy.

Free Ring Resizing & Refunds

We offer free ring resizing. For a resizing request, include your order number, the email used at checkout, and the US ring size you need. Contact us for return instructions before mailing your ring.

We do not offer refunds once ring parts have been ordered for your order or we have started making your ring.

For wholesale and partnerships, visit our business contact page.