Many are handmade, finished to order, or produced in small runs. That is especially true for custom rings and designs using Super Lume, carbon fiber, opal, meteorite, wood, and specialty inlays. Because the material pattern and hand finishing vary, your piece may not be visually identical to the product photo.

Production time depends on the design. Ready-to-ship items can move quickly, while made-to-order, precious-metal, anodized, and more complex inlay pieces require additional shop time. Check the individual product page for the most current estimate. Production time is separate from carrier transit time.

It means work begins after your order is placed. We may cut, cast, machine, inlay, finish, polish, or size the piece specifically for your order. Once production or material purchasing has begun, changes and cancellations may not be possible.

Contact us as soon as possible. If production has not started and the order has not shipped, we will do our best to help. Changes are not guaranteed after materials have been purchased, production has begun, or a shipping label has been created.

Look for your order confirmation and shipping emails first. If the product-page production window has passed, contact us with your order number and the email used at checkout so we can locate the order quickly.

The most reliable option is to have the exact finger measured by a jeweler. Measure when your hands are at a normal temperature, ideally later in the day, and ask to try a band close to the same width as the ring you plan to order. A reusable ring-sizing tool can also help. If you are unsure, contact us before ordering.

Yes. A wide band can feel tighter than a narrow band in the same labeled size. If you are between sizes or choosing a wide design, tell us which ring you are considering before ordering and we can help you think through the fit.

Many designs are available in half sizes, but the available range varies by style and material. The size selector on each product page shows the options currently offered for that design.

Resize options depend on the construction. Some metal rings may be adjustable by a jeweler, while carbon fiber, ceramic, tungsten, channel inlay, and multi-material designs often cannot be resized conventionally. Contact us before having any Rune piece altered. If the fit is wrong, we will review the available remake, exchange, or resize options for that design.

Our glow designs use photoluminescent material. It absorbs energy from sunlight, UV light, or a strong LED source and releases that energy as visible glow in darker conditions. It does not require a battery.

Expose the piece to direct sunlight, a UV flashlight, or a bright LED for a short period. UV light usually creates the fastest, most dramatic charge. Avoid excessive heat and do not leave jewelry on a hot dashboard.

The glow is brightest immediately after charging, then gradually fades. Perceived brightness and duration depend on the color, amount of luminous material, strength of the charging light, charge time, and how dark your surroundings are. A piece can remain visible much longer in true darkness than in a room with ambient light.

Green and emerald-toned glow materials are generally the brightest and longest-lasting. Blue and aqua shades can also perform strongly. Purple, red, orange, and some pale specialty colors tend to be subtler or fade sooner. Exact performance varies by design and material batch.

No. Photoluminescent material needs light to charge and darkness to look dramatic. In daylight the ring shows its daytime color. After charging, the glow becomes most visible when you move into a darker environment.

Carbon fiber is a lightweight composite valued for its high strength-to-weight ratio and distinctive woven or forged appearance. It is comfortable for daily wear and does not corrode like many metals, but it is not indestructible. Heavy crushing, sharp impact, abrasion, and high heat can damage it.

Water resistance depends on the exact materials and construction. Brief contact with clean water is usually different from repeated exposure to pools, saltwater, hot tubs, soaps, and cleaning chemicals. For the longest life, remove your jewelry before swimming, showering, working with chemicals, or doing rough work, then wipe it dry with a soft cloth.

Use a soft, slightly damp cloth and mild soap when needed, then dry the piece fully. Avoid abrasive pads, polishing compounds, solvents, ultrasonic cleaners, and harsh jewelry dips unless the product page specifically says they are safe for that material.

Material sensitivity is personal and depends on every component in the specific design. Carbon fiber itself is nonmetallic, but some rings include metal liners, sleeves, channels, or hardware. Review the listed materials and contact us before ordering if you have a known allergy.

Handmade finishes and materials such as forged carbon, wood, opal, meteorite, stone, and mixed glow inlays naturally vary. Pattern placement, color distribution, and texture make each piece unique. Screens and lighting can also change how a color appears.

You will receive a shipping confirmation with tracking after production is complete and the carrier label is created. Tracking can take a short time to show its first scan.

International options are available where shown at checkout. The current posted shipping policy offers free U.S. shipping on qualifying orders over $50 and free international shipping on qualifying orders over $150. Checkout is the source of truth for current availability, rates, and eligibility. View the shipping policy.

Photograph the packaging and item, keep all packing materials, and contact us immediately with your order number. That gives us the information needed to evaluate the issue and make it right.

Our current posted policy allows eligible in-stock items to be submitted for return within 7 days of delivery when they are unworn, unused, in original condition, and approved before being sent back. Made-to-order, handmade, custom, sale items, and gift cards may not be returnable. Read the complete refund policy before ordering or starting a return.

Inspect your order as soon as it arrives. If it is defective, damaged, or incorrect, contact us immediately with your order number and clear photos. We will review the situation and explain the next step.

We consider custom colors, material combinations, commemorative pieces, collaborations, and small-run concepts based on fit and production capacity. Use the contact page and include your idea, preferred materials, ring size or quantity, budget range, and target date.

Use our contact page or email rune@runerefinery.com. Include your order number, the email used at checkout, and a clear description of what you need. For sizing or damage questions, photos help.